Bravo Salamanca, Salamanca

Security Deposit

• A €200 security deposit is required for all properties. The deposit is held throughout the stay and returned at the end of the academic year, provided the room is left in the same condition.

Pay In Instalment

• Two options: Full Payment or Monthly Payment.
• Monthly payments are made via direct debit.
• Monthly payment is due on the 1st of every month.

Mode Of Payment

• Credit card (used for the initial booking payment).
• Debit card.
• SEPA direct debit for monthly rent.

Guarantor Requirement

• No guarantor is required.

Additional Fees

• An admin fee of €50 applies only if a booking is cancelled under the visa or university-place guarantee.
• Half board and full board meal plans are optional but must be kept for the full stay if selected; pricing varies by residence, ranging from €250–270/month for half board and €329–360/month for full board. Some residences include catering 7 days a week, including Saturday brunch and Sunday dinner.
• Key replacement fee: €10.

No Visa No Pay

• Applies to international students whose visa for the stay period has been denied by the competent authority.
• Provide official proof of the visa refusal.
• The property will refund the amounts paid, excluding any applicable administrative fees or non-refundable amounts.

No Place No Pay

• Applies if the resident has not been admitted to the intended university/educational institution and does not have a place at any other institution in the same destination city, before 1 August 2026.
• Official documentation proving the rejection or lack of admission must be provided.
• The property will refund the amounts paid, except for a €50 administrative fee or any non-refundable amounts specified during booking.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Early termination by students

• Applies once the stay has started.
• Voluntary early termination: the resident may terminate by paying compensation equivalent to two months' rent for the room occupied.
• In all early termination cases: the resident must pay in full the monthly rent for the month in which they leave, and the security deposit is not refunded.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

Replacement Tenant Accepted

• Before check-in: the resident may cancel by proposing a replacement who assumes the booking under the same financial conditions, duration, and accommodation type through to the agreed end date.
• The replacement must not currently hold an active contract with the property and must not have previously contacted the property prior to the resident's voluntary termination request.
• Subject to prior approval by the property.
• For shared rooms, the residence may require compatibility regarding gender and resident profile.
• After check-in: the resident may terminate early by providing a replacement who fully assumes the agreement under the same conditions through to the originally agreed end date, subject to prior approval by the property owner.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Other cancellation policies

• Communication of cancellations: Requests must be sent in writing to the residence's email address (as indicated in the booking confirmation or accommodation agreement) and include the booking number, full name, check-in date, reason for cancellation, and supporting documentation where applicable. Cancellation is effective on the date/time the email is received; requests received after 11:59 PM are considered received the following day.
• Voluntary cancellation before check-in: Outside the No Visa No Pay, No Place No Pay, and Replacement Tenant cases, the resident may voluntarily cancel before check-in, in which case the property retains all amounts paid up to that point, including the booking fee and security deposit, as the cancellation penalty.
• No-show: Once the contractual check-in date for a full academic year, first semester, or second semester booking has passed without prior communication through designated channels, the resident is considered an active resident, and the standard cancellation policy for accommodated residents applies.
• Force majeure: The property is not liable for failure or impossibility to provide the service due to force majeure, including natural disasters, fires, pandemics, labour disputes, administrative restrictions, interruption of essential utilities, or emergency/security situations. The parties attempt to agree on reasonable alternatives regarding modification or relocation of the stay.