Campus Court At Knollwood, Kalamazoo

Mode Of Payment

• They accept Check, Money Order, Cashier's Check, Flex Payments, or Credit/Debit Payments.

Guarantor Requirement

• A guarantor is required to co-sign for a primary applicant who does not meet the qualification criteria independently. To qualify without a guarantor, an applicant must have a minimum credit score of 650 and an income of at least three times the base rent. If a guarantor is needed, they must successfully pass a criminal background check, credit evaluation, and income verification. As an alternative, they offer LEAP, a third-party service that can serve as a guarantor for an additional $42 per month.

Security Deposit

• They do not require a security deposit.

Additional Fees

• · They have a utility admin fee that is a one-time charge when the account is set up and is $63.
• · If applicable, there is a $42 charge per month for the Guarantor Waiver Fee with LEAP.
• · If applicable, there is a $20 charge per month for furniture.
• · If applicable, there is a $12.95 charge per month for renters' insurance.

Pay In Instalment

• Rent needs to be paid monthly, in advance.

Booking Deposit

• You will need to pay an administration fee (non-refundable) of $50 and an application fee (non-refundable) of $50.

Cooling Off Period

• ● If you are within 72 hours of signing a lease, you are able to cancel without consequence.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.