Canto Court, London

Security Deposit

• A security deposit of £250 must be paid to secure the room.
• If the £250 booking deposit is not received, the room will automatically be released back to the market after 48 hours.

Pay In Instalment

• Two payment options are available:
• One full instalment (no discount is offered for paying in full).
• Three installments.
• The first instalment must be paid 10 days before the tenancy begins in September.

Mode Of Payment

• It can be paid by:
• Debit card.
• Credit card.
• Bank transfer.

Guarantor Requirement

• A guarantor must be in full-time employment.
• The guarantor may be based in the UK or in the student's home country.
• The guarantor may be the student's parent or guardian.
• The following documents are required:
• Copy of passport or ID.
• Proof of address (utility bill or bank statement).
• Proof of full-time employment (required for international guarantors only).
• All documents must be provided in English.

Additional Fees

• A cancellation fee of £250 + VAT (if applicable) applies for cancellations made after the 14-day Cooling-Off Period and before 31st July 2025.
• The Security Deposit may be used to cover damages, end-of-tenancy cleaning costs, and any outstanding rental fees.

Cooling Off Period

• You may cancel your booking within 14 days of signing the Tenancy Agreement (the "14 Day Cooling-Off Period").
• The cancellation is only valid if you have not already moved into the Studio.
• The Security Deposit will be refunded in full.
• Once you have moved into the Studio, you cannot terminate the Tenancy Agreement under the Cooling-Off Period.

No Visa No Pay

• Applicable to all prospective undergraduate and postgraduate students from outside the UK.
• You may be released from the Tenancy Agreement if your UK student visa application is rejected.
• You must provide:
• A written cancellation request.
• Proof of visa rejection (e.g. a rejection letter from the UK Government).
• The required documents must be submitted within 7 calendar days of receiving the visa rejection.
• The policy does not apply if a visa has been granted and later withdrawn.
• The policy is valid until 1st September 2025.

No Place No Pay

• Applicable to prospective first-year undergraduate students only.
• You may be released from the Tenancy Agreement if your chosen University or Higher Education Institution withdraws your offer because you did not achieve the required entry grades.
• You must provide one of the following:
• A written rejection letter from the University, Higher Education Institution, or UCAS.
• A screenshot of your UCAS status confirming that the required grades were not achieved.
• The required documents must be submitted within 7 calendar days of your results being published.
• Upon successful verification, the Tenancy Agreement will be cancelled and the Security Deposit and any Rent paid will be refunded in full.

Early termination by students

• Before the tenancy start date and after the 14-day Cooling-Off Period, cancellation is subject to the applicable cancellation conditions.
• No cancellation is permitted after the tenancy start date under any circumstances.
• If cancellation is requested before the tenancy start date after 31st July 2025, the Tenancy Agreement remains in force until a replacement tenant is found.
• You remain liable for all rent and other amounts due until the replacement tenant's tenancy begins.

Replacement Tenant Accepted

• If cancellation is requested before the tenancy start date on or after 31st July 2025, the Tenancy Agreement continues until a replacement tenant is found.
• You remain responsible for all Rent and other charges due until the replacement tenant starts their tenancy.
• The Security Deposit will be retained while the Tenancy Agreement remains in place.
• The Tenancy Agreement will terminate from the replacement tenant's tenancy start date.
• If no replacement tenant is found, you remain liable for all Rent and other amounts due under the Tenancy Agreement, and the Security Deposit will be retained.

Other cancellation policies

• After the 14-day Cooling-Off Period and before 31st July 2025, students may request to surrender the Tenancy Agreement if they have not moved into the Studio.
• Students with confirmed bookings must submit cancellation requests by 31st July 2025.
• If students do not cancel by 31st July 2025, they will remain bound by the terms of their Tenancy Agreement, unless they are eligible under an applicable cancellation policy.
• A cancellation fee of £250 + VAT (if applicable) will be charged.
• The cancellation fee will be deducted from the Security Deposit.
• Cancellation requests must be submitted in writing or via email.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.