Carlton Hill Residences, Leeds

Booking Deposit

• No booking deposit is required.No booking deposit is required.

Security Deposit

• No security deposit is required for Unipol tenants in shared student accommodation.

Guarantor Requirement

• No guarantor is required.

Additional Fees

• Replacement Key: £30.
• Replacement Fob: £15.
• Tenancy change/replacement fee: £50–£120.

Pay In Instalment

• Rent may be paid by instalments according to the payment dates specified in the tenancy agreement.
• International students who plan to open a UK bank account after arrival can set up their installment plan once they receive their new UK bank details.
• If setting up the installment plan results in a delay to rent payments, students must inform the Finance team as soon as possible.

Mode Of Payment

• Direct Debit (preferred).
• Automatic Credit/Debit Card payments (American Express is not accepted).
• Credit/Debit Card payments via the online StarRez portal.
• Credit/Debit Card payments via the Unipol online payment page.
• Cash payments are not accepted.
• Bank transfers directly into Unipol's bank account are not accepted.

Cooling Off Period

• Tenants have the right to cancel within 7 days of:
• Making a payment online; or
• Setting up a payment agreement online.
• If the payment is for goods, cancellation is allowed within 7 days of receiving the goods, whichever period is longer.
• If the order is cancelled:
• Payments will be refunded.
• Any goods supplied must be returned to property
• at the tenant's own cost.
• The refund will only be processed after the property receives the returned goods.

No Place No Pay

• For prospective tenants who do not meet the required grades and therefore do not study at either Nottingham university:
• The tenant will be released from the tenancy if they notify property in writing before 12:00 PM on Monday, 17 August 2026.
• If the request is made after this deadline, the standard tenancy release process applies.

Early termination by students

• After the grade release deadline, tenants wishing to leave must follow property management’s tenancy release process.

Replacement Tenant Accepted

• Students requesting release from their tenancy are required to find a replacement tenant.
• The property can advertise the room on their website.
• Students can also advertise their room on the Student to Student noticeboard.
• Students are advised to use both advertising options.
• Students must complete and return the required forms before the property places the advert.
• Once a replacement tenant is found and signed up by property, the original tenant will be released from contractual obligations.
• There will be no gap in tenancy, and the original tenant remains liable for rent until the replacement tenant's tenancy begins.
• Administration charges:
• £50.00 if the student finds their own replacement.
• £100.00 if property finds the replacement.

Extenuating Circumstances

• Unless exceptional circumstances can be demonstrated, tenants are expected to fulfil their contractual obligations and the tenancy cannot be cancelled or ended by giving notice.

Other cancellation policies

• Once a tenancy agreement has been signed, it is legally binding.
• Tenants cannot change their mind after signing unless a specific tenancy release policy applies.
• The tenancy commits Unipol to provide the accommodation for the contract duration and commits the tenant to pay rent for the full contractual period.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

No Visa No Pay

• For AY 2026/27:
• Applicable only to new students who will be starting university as first-year students in the 2026/27 academic year.
• If the student's visa is not approved, the accommodation provider will cancel the tenancy contract.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.