City Point, Liverpool

Booking Deposit

• A booking fee of £100.00 is required to secure the bed space.
• The booking fee transfers to become the tenancy deposit once the tenant moves in.
• The deposit is protected under The Deposit Protection Service (Custodial Scheme).
• The deposit is refundable in full, provided there is no property damage or outstanding rent arrears.

Pay In Instalment

• Tenants may choose to pay the rent in one full payment or by instalments.
• One full payment: The total rent is due on the tenancy start date.
• Monthly instalments:
• 51-week contract: Rent is divided into 11 monthly instalments. The first instalment is due on the tenancy start date, with subsequent payments due on the same date each month.
• 46-week contract: Rent is divided into 10 monthly instalments. The first instalment is due on the tenancy start date, with subsequent payments due on the same date each month.
• 41-week contract: Rent is divided into 9 monthly instalments. The first instalment is due on the tenancy start date, with subsequent payments due on the same date each month.
• Three-instalment plan:
• Rent is divided into 3 equal instalments.
• Instalments are due on:
• 28 September 2026
• 14 January 2027
• 14 April 2027

Mode Of Payment

• Credit card, debit card and bank transfer.

Guarantor Requirement

• A guarantor is required if the student chooses to pay monthly or in three instalments.
• International guarantors are accepted.
• Students paying the full tenancy amount in one instalment do not require a guarantor.

Cooling Off Period

• A 7-day cooling-off period applies from the date the booking confirmation email is sent.
• Cancellation must be made by email during the 7-day cooling-off period.
• The cooling-off period does not apply if the keys to the accommodation have already been collected.
• If cancelled within the cooling-off period, any booking deposit and advance rent paid will be refunded in full.
• After the 7-day cooling-off period, the tenant remains liable for all amounts due under the tenancy agreement unless a replacement tenant is found or a new tenancy is entered into with the property.

No Place No Pay

• Applicable to prospective first-year undergraduate students only.
• Eligible if the university or higher education institution withdraws the student's offer because the required entry grades were not achieved.
• Eligible if the student exceeds their expected grades and chooses to attend a different university through UCAS Adjustment.
• The following documents must be provided:
• A written rejection letter from the chosen university/college or UCAS, or a screenshot of the UCAS status confirming the required grades were not achieved.
• A copy of the UCAS Adjustment acceptance confirming admission to the new university.
• Supporting documents must be submitted within 7 calendar days of the publication of results.
• If the documentation is verified and accepted, the tenancy agreement will be cancelled, and any booking deposit or advance rent paid will be refunded in full.

Replacement Tenant Accepted

• A replacement tenant must be eligible to book accommodation with the property.
• Before the tenancy start date:
• If a replacement tenant is proposed, the property has sole discretion to:
• Accept the proposed replacement tenant.
• Return the room to general sale.
• Allocate the room to a student on the waiting list.
• The tenant will be released from the tenancy agreement 7 days after one of the above actions has occurred.
• After the tenancy start date:
• The tenant will be released from the tenancy agreement from the replacement tenant's tenancy start date.
• If the room has been occupied, a £75.00 fee will be charged to prepare the room for the replacement tenant.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.