Hana, Los Angeles

Booking Deposit

• An advance payment equivalent to one month's rent is required before the tenancy commences.

Security Deposit

• A refundable security deposit equivalent to one month's rent is required before move-in. The deposit will be refunded at the end of the tenancy, subject to the terms of the tenancy agreement and any applicable deductions.

Pay In Instalment

• Rent is payable in monthly instalments.
• Note: Monthly rent payments must be made on or before the 1st day of each month.

Mode Of Payment

• Payments can be made using one or more of the following methods, depending on the property:
• Credit Card
• Debit Card
• Bank Transfer
• Cashier's Check

Guarantor Requirement

• Both domestic and international guarantors are accepted.
• Guarantors must demonstrate a minimum annual income equivalent to 2.5 times the annual rent.
• Third-party guarantor services are not accepted.
• Guarantors must provide the following documents:
• Valid Passport
• Valid Visa (where applicable)
• Recent Bank Statements
• Proof of Income (e.g., recent payslips)

Additional Fees

• A one-time, non-refundable application fee of USD 50 is payable during the booking process.
• Additional charges may apply depending on the property, including:
• One-time cleaning fee - $200
• Pet fee and refundable pet deposit applicable
• Parking charges - $250 (single) per month

Cooling Off Period

• There is no cooling-off period. Once a booking is confirmed, it becomes legally binding.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.