Iglu Mascot Duo, Sydney

Booking Deposit

• One week’s rent payable at application as holding deposit.
• Treated as first rent payment once booking confirmed and student moves in.

Security Deposit

• Bond equal to 4 weeks’ rent required at time of signing contract.
• Lodged with relevant state’s Rental Tenancy Bond Authority.
• Returned after contract ends, less unpaid rent or damages.

Pay In Instalment

• Rent is paid fortnightly.
• Note: Student must ensure rent is always paid a minimum of two weeks in advance.

Guarantor Requirement

• No guarantor is required.

Mode Of Payment

• Accepted methods: Credit/debit card (Visa, Mastercard, Amex), Alipay, WeChat Pay, Google Pay, Apple Pay, Union Pay.
• Note: Credit/debit card payments subject to surcharges.

Additional Fees

• Credit/debit card surcharges (from 1 April 2025):
• Domestic cards (excluding AMEX): 1.4%
• Domestic AMEX: 1.5%
• International cards: 2.99%
• Note: Surcharge calculated at checkout and displayed before finalising booking.

No Visa No Pay

• Refund of holding deposit if Australian student visa application is unsuccessful.
• Cancellation requests must be accompanied by supporting documentation.
• Must be received 21 days prior to lease commencement date.
• If cancellation occurs within 21 days of contract start date or thereafter, Residential Agreement Cancellations Policy applies.

No Place No Pay

• Refund of holding deposit if student does not get a place in the intended university course.
• Cancellation request must be accompanied by supporting documentation.
• Must be received 21 days prior to lease commencement date.
• If cancellation occurs within 21 days of contract start date or thereafter, Residential Agreement Cancellations Policy applies.

Early termination by students

• Students can cancel, but:
• Must pay a 4-week termination payment if cancelling outside the eligible conditions.

Other cancellation policies

• Before signing the Residential Agreement, the room is reserved for a minimum of 7 days (or longer if mutually agreed).
• If the Residential Agreement is not signed within 7 days (or the agreed extended period), the holding deposit is non-refundable.
• A full refund is available before the agreement start date if the property has made false or misleading statements or failed to disclose material facts.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.