ION Austin, Austin

Additional Fees

• Administrative Fee with guarantor (annual): $200
• Administrative Fee without guarantor (annual): $750

Pay In Instalment

• Rent is payable through monthly instalments.

Mode Of Payment

• Residents can make payments online 24 hours per day.
• Credit card and ACH electronic checking are accepted payment methods.
• Automatic payments are available by credit card or checking account.
• Automatic payments can be set up by completing a one-time form.
• Convenience fees apply to credit card and debit card payments.

Guarantor Requirement

• A guarantor is required to have an income of at least four times the monthly rent.
• Guarantor eligibility is assessed through a general credit check in addition to the income requirement.

Booking Deposit

• You will need to pay an application fee (non-refundable) of $50.

Security Deposit

• The property requires a deposit payment of $500.

Early termination by students

• Residents may terminate occupancy by providing written notice to the Owner and fully vacating the premises.
• After termination, the Resident remains responsible for the Total Rent that would have accrued through the end of the original Term.
• No exception is provided for financial hardship, academic changes, family matters, medical issues, roommate conflict, or any other reason, except where expressly required by law.
• Charges for damage to the bedroom, apartment, or Property, or failure to fully vacate upon termination, are payable in addition to the remaining rent liability.
• The Owner will use commercially reasonable efforts to reassign available bedroom spaces, including the vacated bedroom.

Other cancellation policies

• Once the Agreement is signed by the Owner and Resident, the Resident may not assign or transfer their interest in the Agreement or sublet their right to use the Property, apartment, or bedroom space.
• The Resident may not provide keys to any other person.
• At the Owner's sole discretion, the Resident may delegate their right to use the Property to another person using the Owner's approved delegation form, signed by all parties.
• Delegation is permitted only if the Resident is in good standing under the Agreement and pays a $200 delegation fee.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Replacement Tenant Accepted

• The Owner will use commercially reasonable efforts to contract with other individuals for available bedroom spaces, including the bedroom space vacated by the Resident.
• If all available bedroom spaces at the Property are fully assigned and occupied, the Resident may receive a prorated credit for remaining charges, less a $650 cancellation/re-marketing fee.
• The source does not state that the Resident may independently find a replacement tenant to eliminate liability.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.