Juno House, Perth

Booking Deposit

• Upon acceptance, the property issues a 2-week rent deposit invoice.
• The deposit has a 72-hour payment period.
• The 2 weeks' rent deposit is applied towards the student's first 2 weeks of rent.
• A copy of the remittance must be sent to the property.
• The agent is responsible for following up with the student to ensure the deposit is paid promptly.
• The room is officially secured once the deposit has been paid and the Residential Tenancy Agreement has been signed.

Security Deposit

• A bond, separate from the rent deposit, must be paid 4 weeks prior to arrival.
• The amount of the bond is not explicitly mentioned.
• Refund conditions and refund timeline for the bond are not explicitly mentioned.

Pay In Instalment

• Rent is due every two weeks.
• Rent is paid in advance.

Mode Of Payment

• Rent can be paid via a secure online portal or bank transfer.

Additional Fees

• A non-refundable $150 contract amendment fee applies for administrative and processing costs.
• An administrative fee of $300 may be charged for processing, advertising, and background checks when a tenant breaks the lease.
• Secure on-site car parking costs $90 per week.
• Motorbike parking costs $50 per week.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Cooling Off Period

• The tenant may cancel the booking more than 30 days before the contract start date for any reason.
• The full amount paid to secure the booking, equivalent to two (2) weeks’ rent, will be refunded.
• No supporting documentation is required.
• The refund will be processed within seven (7) business days of receiving the written cancellation request.

Early termination by students

• Once the lease starts, the tenant is committed to the full term.
• Leaving early is considered a break lease.
• Break leases are handled under the Residential Tenancies Act 1987 (WA).
• If a tenant breaks the lease, they may need to continue paying rent until a replacement tenant is found or the lease ends.
• The tenant may need to pay reasonable costs for advertising and processing a new tenant.
• The tenant may need to cover any applicable change or transfer fees.
• The lessor will try to secure a replacement tenant quickly, but there is no guarantee that a replacement tenant will be found immediately.

Replacement Tenant Accepted

• The lessor will try to secure a replacement tenant if the tenant breaks the lease.
• The tenant may remain liable for rent until a replacement tenant is found or the lease ends.
• There is no guarantee that a replacement tenant will be found immediately.
• Reasonable advertising and processing costs may apply.

Extenuating Circumstances

• Within 30 days of the contract start date, the 2 weeks' rent deposit is non-refundable except for exceptional circumstances.
• Exceptional circumstances may include a medical condition, visa refusal, or unexpected personal emergency.
• Supporting evidence must be provided.
• Each request will be reviewed on a case-by-case basis.

Other cancellation policies

• Cancellations more than 30 days before the lease starts are eligible for a full refund of the 2 weeks' rent deposit.
• Cancellations within 30 days of the contract start date are generally non-refundable, except for exceptional circumstances with supporting evidence.
• Refunds are processed within 7 business days of the refund form being submitted.

No Questions Asked

• The tenant may cancel for any reason with no supporting documentation if the cancellation is made more than 30 days before the lease starts.
• A full refund of the 2 weeks' rent deposit will be processed in this situation.
• Refunds will be processed within 7 business days of the refund form being submitted.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Pets

• Pets not allowed.