Sorrento at Tuscan Lakes, League City

Security Deposit

• A standard deposit is due at move-in and depends on the apartment size:
• One-bedroom apartment: $250 one-time.
• Two-bedroom apartment: $350 one-time.
• Three-bedroom apartment: $450 one-time.

Pay In Instalment

• Flex rent payment option is available.
• Upon approval, Flex allows residents to split rent into multiple instalments.

Mode Of Payment

• Credit cards are accepted.
• Debit cards are accepted.
• Bank account payments are accepted.
• Jetty rent payment option is available.
• Flex rent payment option is available.
• Please Note: An additional $7 charge applies when paying by credit card.

Additional Fees

• Administrative Fee: $200 one-time.
• Application Fee: $50 one-time, as listed in the additional fees schedule.
• Application Fee: $250 one-time, required at application submission, as stated in the pre-move-in payment details.
• Application fee discrepancy: Both $50 and $250 one-time are listed in the provided information.
• Rent: $210 per month.
• Pest Control Fee: $7 per month.
• Trash Service Fee: $33 per month.
• Package Fee: $5 per month.
• Community Amenity Maintenance Fee: $25 per month.
• Damage Waiver: $15.50 per month.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.