The Residence Stoneybatter, Dublin

Booking Deposit

• A €300 booking fee is required when reserving a room.
• The booking fee is converted into a damage deposit upon move-in.

Mode Of Payment

• The booking fee must be paid by Credit card or Debit card.

Pay In Instalment

• Students may choose either:
• Full payment.
• Payment in 2 installments.
• Payment due dates and amounts are specified in the Licence Agreement.
• Payments must be made on or before the due date to avoid late payment.

Guarantor Requirement

• A guarantor is required for all payment plans.
• Guarantor details must be provided during the booking process.
• The guarantor is responsible for paying the rent if the resident is unable to do so.
• The management team will contact the guarantor only as a last resort if the resident cannot meet the tenancy payment obligations.

Security Deposit

• The €300 booking fee is converted into a damage deposit upon move-in.
• The damage deposit is refunded after move-out, less any deductions for damages where applicable.

No Visa No Pay

• You may cancel your booking and receive a full refund of all fees paid in advance, including the €300 booking fee or the first month's rent (where applicable), if your visa application is unsuccessful.
• You must submit your cancellation request within 48 hours of receiving your visa refusal.
• You must provide a copy of the official visa refusal letter issued by the embassy or visa office.
• Cancellation requests and supporting documents submitted after the 48-hour deadline may not be accepted.
• A €12 fee applies to refunds processed via international bank transfer.

No Place No Pay

• Applies only to first-year undergraduate students applying through the CAO Round One process.
• You may cancel and receive a full refund of all fees paid in advance if:
• You do not receive a place at college.
• You receive a place at an institution that is not reasonably accessible from the accommodation.
• You must submit your cancellation request within 48 hours of receiving your CAO results or offer confirmation.
• You must provide one of the following as proof:
• Evidence that you did not achieve the required CAO points for your course.
• Confirmation that you accepted a place at a college that is not reasonably accessible from the accommodation.
• Cancellation requests and supporting documents submitted after the 48-hour deadline may not be accepted.
• A €12 fee applies to refunds processed via international bank transfer.

Replacement Tenant Accepted

• You may end your lease early if you find a suitable replacement tenant.
• The replacement tenant must complete the full leasing process, including the application, reference checks, and any other requirements set by the property.
• The replacement tenant must sign all required agreements.
• The replacement tenant must move into the room.
• Your tenancy will not be cancelled until all replacement-tenant requirements have been met.
• You remain liable for all fees under your Licence Agreement until the replacement process is complete.

Cooling Off Period

• You may cancel your booking free of charge within 72 hours of paying the €300 booking fee.
• If you cancel within the 72-hour cooling-off period, the full €300 booking fee will be refunded.
• If you cancel after the 72-hour cooling-off period and before the move-in date (29th August 2026), your booking will be cancelled, but the €300 booking fee will not be refunded unless you qualify for one of the specified exceptions.

University Course Cancellation/Modification

• You may cancel your booking and receive a full refund of all fees paid in advance if you enrol at an institution outside Ireland or at an institution that is not reasonably accessible from the accommodation.
• You must submit your cancellation request within 48 hours of confirming your alternative course placement.
• You must provide proof of enrollment or acceptance.
• Cancellation requests and supporting documents submitted after the 48-hour deadline may not be accepted.
• A €12 fee applies to refunds processed via international bank transfer.

Early termination by students

• After moving in on 29th August 2026, you may cancel your tenancy up to 1st October 2026 by providing 28 days' written notice.
• Your tenancy will end 28 days after your notice is received.
• Any rental instalment due during the 28-day notice period remains payable.
• Rent will be charged on a pro-rata basis during the notice period.
• Outside the statutory period (1st May to 1st October), early termination is permitted only under the specified circumstances.
• You may request early termination by paying all remaining fees due for the remainder of your lease.
• Early termination by full payment must be agreed in writing with the management team.
• Your tenancy will not be considered terminated until full payment has been confirmed.

Extenuating Circumstances

• You may submit a written request for early termination due to extreme or unforeseen circumstances.
• You must provide supporting documentation with your request.
• Supporting evidence may include a letter from a medical professional confirming that you are unable to continue your tenancy.
• Approval is not guaranteed.
• Each request is reviewed individually at the sole discretion of the management.
• You remain liable for all fees under your Licence Agreement while your request is under review.
• The decision will be communicated to you in writing.

Other cancellation policies

• If you fail to check in on your move-in date without cancelling your booking in advance, you remain liable for all fees under your Licence Agreement.
• The property reserves the right to recover any unpaid amounts.
• Where possible, the property may attempt to re-advertise your room; however, you remain responsible for any resulting losses, costs, expenses, and all Licence Fees.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.